“My name is Carolina, and I am Brazilian. I spend a lot of time in NYC at my sister’s house, and on my last trip, I needed to see an ENT doctor because I got off the plane with sudden hearing loss. I did some research online and found Dr. Luciano Moreira, an ENT doctor from Rio de Janeiro specializing in hearing loss and ear surgeries, who treats patients from all over the world through Telehealth. Considering the current exchange rate of the dollar compared to the Brazilian real, being able to consult with a doctor like Dr. Luciano for less than 200 dollars is unbelievable. In NYC, I would never be able to find a doctor like him, let alone for that price. Dr. Luciano studied ear surgery with Dr. Georges Portmann at the Georges Portmann Foundation in Bordeaux, France.
I had never had a Telehealth consultation before and had a great experience. The consultation lasts about an hour and is conducted via Google Meet. I received all the necessary guidance. What really touched me was that, beyond his clinical and surgical expertise in hearing loss and ear conditions, Dr. Luciano Moreira is extremely humane, sensitive, and attentive to every detail mentioned by the patient. It had been a long time since I last encountered a doctor capable of truly LISTENING like he does.
Dr. Luciano Moreira speaks Portuguese, English, French, and Spanish—I believe that being a polyglot allows him to treat people with hearing loss from the most diverse countries around the world. Well, I’ve become a huge fan of Telehealth and his work; he is the biggest name in otorhinolaryngology related to hearing loss in Brazil. His wife, Paula Pfeifer, leads the largest online community of people with hearing loss in our country – Clube dos Surdos Que Ouvem. In 2019, they won the Facebook Community Leadership Program (out of more than 6,500 applicants from around the world), and with the prize, they created and executed the project “I am deaf but I can hear,” which impacted the lives of millions of Brazilians living with hearing loss.
If you’re a Brazilian living in NYC and need an ENT doctor, this is the best advice I can give you. And if you have hearing loss and want to consult with one of the world’s leading experts on the subject, don’t miss the chance to be treated by him.
About Author
Paula Pfeifer Moreira
Paula Pfeifer é uma surda que ouve com dois implantes cocleares. Ela é autora dos livros Crônicas da Surdez, Novas Crônicas da Surdez e Saia do Armário da Surdez e lidera a maior comunidade digital do Brasil de pessoas com perda auditiva que são usuárias de próteses auditivas.
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